Learning Outcomes

Understanding the Communicative Environment I

Understanding the Communicative Environment II

Lesson Summary

This module introduces you to communication in the context of soft skills. It draws on the main models of communication to identify the various components of the communication process and to understand potential barriers to achieving effective communication.

What to Listen For and Why

When to Speak and How

Starting and Sustaining a Conversation

This module explains the various components involved in the listening and speaking processes. It identifies barriers to effective listening and speaking based on culture, context and personal or environmental factors, and explains strategies for achieving effective inter-personal communication in socio-cultural environments.

Introduction to Communication Skills - Assessment

Learn techniques for improving your conversational skills and how to use proper body language with this course.

Introduction to Communication Skills

This free online introductory Communication Skills course will guide you through the basic rules which govern communication in your everyday life. You will study the basics of communication as well as concepts such as communication channels, interpretation, and barriers. You will learn how to interact with those around you and be a more effective communicator. You will also learn the importance of culture, context, body language, and more!

This course begins by discussing the difference between soft skills and hard skills. It will teach you the difference between covert and overt communication as well as verbal and nonverbal communication. You will study the different communication channels, filters and barriers, the effect which new technologies have had upon communication, and the importance of culture and context to communication. You will also learn why new technologies have made music and visuals more important.
You will then study the importance of listening in relation to intrapersonal communication, emotion, and support. You will learn the concept of foregrounding, the barriers to effective listening, and how gender can affect the way we speak. With this course, you will also learn the difference between symmetric and asymmetric communication. It will teach you the importance of voice, body language, and silence. Listening and speaking techniques will also be covered.
Improve your communication skills with this free online course from Alison. Listening is an important skill. Speaking is also a vital part of a conversation. This course will help you gain a better understanding of the basics of communication and body language. Upon the completion of this course, you will be able to express yourself effectively and most importantly, learn how to speak considerately and politely. Check out this course today to improve your communication today.

12 Best JavaScript Courses for 2025: Create Interactive Websites

Coursera Announces Layoffs, Stock Plunges Despite $100M Milestone

70+ FutureLearn Courses with Free Certificates

31 Most Popular Online Courses Starting in June 2024

Why Duolingo is Worth More Than Coursera and Udemy Combined

10 Best Free Rust Courses for 2025: Write Memory-Safe Code

The Day MOOCs Truly Died: Coursera’s Preview Mode Kills Free Learning

8 Best Geology Courses for 2025

10 Best Go (Golang) Courses for 2025

The UAE’s Next Payment Revolution: What It Will Look Like in 2026

[2025] 300+ Free Digital Marketing Certificates & Badges

SEO Content Strategy Demystified: Coursera, MasterClass, and edX

2022 Year in Review: The “New Normal” that Wasn’t

Four Months After Unveiling Ambitious AI Roadmap, Udemy’s Co-founder CTO is Out

10,000+ Free Courses from Tech Giants: Learn from Google, Microsoft, Amazon, and More

The Business of Online Education: A Deep Dive Into Udemy’s Financials

Introduction to Advanced Parenting Skills

The Tools and Strategies for Parenting

Developing Relationships Between Children and Parents

Developing Effective Relationships and Behaviour

The Challenges of Parenting

In this module, you will explore the best strategies and tools for fostering positive and effective parenting. The lessons will also guide you on the essential skills for parenting and the best possible ways to develop positive relationships between children and parents amidst the challenges.

Positive Parenting Skills and Techniques - Course Assessment

In this free online course, learn skills and approaches for ensuring positive parenting and build stronger family bonds.

Positive Parenting Skills and Techniques

Parenting is an interesting but challenging experience in equal measure and thus requires a blend of approaches to create strong family bonds and a conducive environment for everyone. This course provides practical insights to help parents navigate the rewarding journey of parenthood with confidence and positivity. By the end of this course, you will be skilled enough to create fruitful, lasting relationships between children and parents.

Introduction To Advanced Parenting Skills

Gain An Overview Of Parenting Skill and What Is Involved. Discover Some Of The Foundational Principles Of  Advanced Parenting Skills And How They Can Help You & Your Family.

Parenting Skills & Tools

Develop The Skills You Need To Be Great Parent & To Have A Great Relationship With Your Child. These Tools & Techniques Will Also Help You Deal With Many Common Parenting Challenges ... With MUCH Greater Skill & Success!

Still More Parenting Skills & Tools

Still MORE Great Parenting Skills/Tools For You!  Develop The Skills You Need To Be Great Parent & To Have A Great Relationship With Your Child. These Tools & Techniques Will Also Help You Deal With Many Common Parenting Challenges ... With MUCH Greater Skill & Success!

Advanced Parenting Skills - Course assessment

Discover effective parenting skills and techniques with this free online advanced parenting course.

Advanced Parenting Skills

This free online course provides cutting-edge strategies and techniques that can help you become the best parent you can be. Parenting is an amazingly difficult and complex job that can appear daunting without the right training as so much can go wrong in these early years. We go through a series of videos step by step to give you confidence as you face the most important task of your life: raising a happy and stable child.

Causes of Road Traffic Accidents

Different Types of Drivers

Unsuitable Conditions for Driving

This module gives you essential insights into the reasons leading to road traffic accidents and why some drivers are more likely to get involved in these accidents than others. You will also learn several mental and physical conditions that render one unsuitable for driving.

Fundamental Concepts of Defensive Driving

Driving Under Influence

How to Drive After Dark & In Rain?

Defensive Driving in Fog & Snow

The module aims to improve drivers' knowledge and skills in identifying, assessing, and reducing risks associated with road traffic accidents by providing factors causing road traffic accidents like driving under the influence (DUI) of drugs or alcohol. It includes the risk factors such as environmental elements affecting driver behavior.

Important Automobile Emergencies

Dangers of Car-Collision & Overspeeding

Emergencies Due to Mechanical Breakdown

This module provides you with the essential knowledge for dealing with automobile emergencies. It will help you gain expertise in the basics of dealing with different automobile emergencies while providing you with guidelines based on real-world experiences.

Defensive Driving - Essential Principles & Practices - Assessment

In this free online course, learn the essential driving skills and practices for making your daily commute safer.

Defensive Driving - Essential Principles & Practices

Despite dire conditions or other people's faults, defensive driving is the practice of anticipating risky scenarios. We have designed this course for people willing to learn basic defensive driving techniques. It includes aspects of being alert while driving and compares the attributes of defensive and aggressive drivers. Study how to drive in dangerous climatic situations and learn the intoxicating drugs that impair a driver's ability.

Introduction to Anger Management and Mindfulness

Recognizing Triggers and Responses

Mindfulness Techniques for Anger Regulation

Communication and Interpersonal Skills

In this module, you will learn the nature of anger and the principles of mindfulness practice, you will learn how to recognize anger triggers and understand emotional responses. Discover mindfulness techniques for anger regulation such as breath awareness for calming and the role of communication in mindfulness.

Embracing Acceptance and Non-judgment

Transforming Negative Thought Patterns

Stress Reduction and Emotional Regulation

In this module, you will learn effective techniques to cultivate acceptance of emotions and how to transform negative thought patterns through mindfulness of thoughts, cognitive restructuring, and how to overcome rumination. Discover how mindfulness can aid stress reduction and impulse control and how to create a mindful lifestyle.

Mindfulness for Anger Management - Assessment

Take control of your emotions with the mindfulness techniques provided in this free online anger management course.

Mindfulness for Anger Management

Anger management techniques vary from easy, soft talks to some that may appear to be harsh. This course explores different techniques you can use to ensure mindfulness when dealing with anger. Mindfulness practices like meditation and breathing exercises empower you to not only handle the root cause of anger but also avoid unhealthy emotions and outbursts by creating a mindful and harmonious lifestyle and bringing calm to social interactions.

Risks Associated to Working From Heights

Equipment, Confined Spaces and Laws

Confined Spaces Risk Assessment

Control Measures and Emergency Procedures

In this module, you will be introduced to working from heights, you will learn the duties and responsibilities of employers and employees in ensuring safety. Learn about risk assessment and prevention and confined space legislation, risk assessment in confined spaces as well as control measures and emergency procedures.

Working Safely at Heights and Confined Spaces - Course Assessment

This free online course explores how to ensure a safe work environment when working from heights and confined spaces.

Working Safely at Heights and Confined Spaces

Over 30% of all workplace fatalities are caused by falls from heights or confined spaces. These two workplace mishaps pose a significant risk of injury and severe fatalities if proper measures are ignored. This short course discusses the various measures that need to be put in place to ensure heightened safety awareness in these environments. From comprehensive risk assessment to implementing effective control measures in work environments.

Animal Care and Health

First Aid and Nutrition for Animals

Feeding Management and Pet Sitting

In this module, you will be introduced to the principles of Animal care, and animal histories. You will learn relevant first-aid measures, and benefits of animal nutrition, and also feeding management for dogs and cats, and the factors to consider when choosing a pet-sitting service.

Introduction to Animal Care and Welfare - Course Assessment

Learn how to care for animals in this free online course that explains how to provide food, shelter, medicine and more.

Introduction to Animal Care and Welfare

This course sensitises you to your responsibilities in terms of providing appropriate care and treatment to animals. We explain how to provide animals with the necessary food and shelter while ensuring that their physical and mental needs are met. We show you how to administer medication and select a pet-sitting service to provide optimal animal health care in order to ensure good health and better lives for the living things in your care.

Understanding Anger Management

Sources and Causes of Anger Part 1

Sources and Causes of Anger Part 2

This module is your first step to managing anger, resolving conflicts and building lovable relationships. Get familiar with various concepts, principles and holistic models related to body, mind and spirits. You will then Explore and unpack the sources and causes of anger and get trained to manage and stop it from turning into rage.

Unforgiveness and Anger

Managing Conflict Resolution and Anger Communication

Understanding Unforgiveness and the Unforgiveness Process

This module imparts practical skills to control anger and provides the resilience and determination to implement these skills. This module will cover Unforgiveness and some best-kept tools for maintaining rational and functioning communication to reduce or resolve conflicts.

Optimal Health and its Impacts

Substance Abuse and Anger

Substance Abuse and Mental Health

Through this module, you will understand how vitamin and mineral deficiencies, alcohol, substance abuse, addictions and the lack of optimal health adversely affect brain functioning resulting in exaggerated anger and conflicts. You will also learn the best approaches and strategies to overcome them to find peace and relationships back in life.

Anger Management and Conflict Resolution Assessment

Learn the various strategies used in anger management and conflict resolution in this free online course.

Anger Management and Conflict Resolution

Anger, like other human emotions, is part of our daily experiences. However, if not well managed, it can lead to adverse effects and a reduction in productivity. It is an inevitable emotion that signifies dissatisfaction. On the other hand, if kept in control, you can live a full life and interact with others constructively. This course explores the various strategies to understand and manage anger and conflict.