Learning Outcomes

Introduction to Food Allergies

Allergen Management in Food Preparation

Communicating Allergen Information

Developing Allergen Management Plans

Lesson Summary

In this module, you will learn what food allergies and food intolerances are. The lessons discuss how to identify food allergens and prevent cross-contact during food handling and storage. You will understand allergen labelling regulations, how to communicate allergen information, and first aid protocols in the case of allergic emergencies.

Course assessment - Food Allergen Awareness

Learn how to properly label ingredients to prevent allergic reactions in this free online allergen management course.

Food Allergen Awareness

Nearly 10% of the population is allergic to certain ingredients. This means that food manufacturers and services must lower the risk of allergic reactions by providing consumers with clear information and alternatives. This food safety course identifies common food allergens and explains how they affect the body. We go over the regulations governing ingredient labelling and show you how to implement allergen control to protect customers.

ISO 22483 Basics

Core Service Principles

Accommodation Operations

Food and Beverage Services

Safety and Security

Management and Improvement

ISO 22483: 2020 - Quality Management Systems for Hospitality Operations - Assessment

Master quality standards for hospitality and tourism operations using ISO 22483:2020 with this free online course.

ISO 22483: 2020 - Quality Management Systems for Hospitality Operations

This course introduces the quality standards in the hospitality industry. Discover fundamental values, such as consistency and cultural sensitivity, in delivering exceptional service. You will review daily operations in rooms, dining, and safety, and learn best practices in hygiene, energy use, and guest privacy. Grasp the roles of audits, policies, and staff training and enhance service through feedback, monitoring, and regular upgrades.

Kitchen Management

Workplace Safety

Inventory Management

This module will introduce you to kitchen management, career opportunities in the food service industry, workplace safety, how to clean and sanitise the kitchen and develop a cleaning programme, inventory management in food and beverage service, the benefits of inventory management systems, key principles of menu planning and many other things.

Purchasing and Procurement

Hygiene Emergency Prohibition Notice

Controlling Contamination

In this module, you will learn about purchasing and procurement, food preparation methods and techniques, the principles of food presentation, food safety and hygiene standards legislation, controlling contamination, and the importance of identifying and controlling food safety hazards to prevent foodborne illnesses.

Handling Service Using Technology

Pest Management

Conflict Management

Strategic Marketing for Food Service

In this module, you will learn about the benefits of a restaurant’s Point of Sale or POS system, waste management, pest management, employee management in the kitchen, conflict management, kitchen crisis management and emergency preparedness, and strategic financial planning and marketing for food service.

Kitchen Management - Skills and Procedures - Course Assessment

Learn how to become a kitchen supervisor who manages a restaurant’s kitchen in this free online hospitality course.

Kitchen Management - Skills and Procedures

Kitchen managers (also called ‘kitchen supervisors’) work in restaurants and maintain high standards of food safety and quality while keeping expenses under control. This hospitality course provides multiple skills that a kitchen manager needs in order to balance their culinary and managerial duties. We explore the various career options found in the food service sector and identify the qualifications required to build a fulfilling career.

An Introduction to the Innovation Process

This module introduces you to an innovation process for a food or beverage manufacturer.  It examines the benefits of implementing a robust, structured Innovation Process.  It introduces the key steps and stage gates in an Innovation Process and looks at the functions that need to engage for successful innovation.

Topic 1: Review Product Portfolio

Topic 2: Establish Food Values and Design Criteria

Topic 3: Food-Consumer Trends and Health Challenges

Topic 4: Markets and Cultures

Topic 5: Consumer Groups and Generations

Topic 6: Product Opportunities

Topic 7: Package Opportunities

Topic 8: Screen Ideas

Topic 9: Assess Feasibility

Topic 10: Finalise Design Brief

Module 2 delves into the first four steps of the innovation process and explores the product portfolio, food values, design criteria, food and consumer trends, markets, cultures, consumers groups, generations, product and package opportunities. It introduces mechanisms to screen ideas, assess feasibility of options and develop a comprehensive design brief. These topics inform product development, product positioning and the power of your brand with a view to winning and retaining consumers.

Topic1: Introduction

Topic 2: Company Policy

Topic 3: Identify and assess suppliers

Topic 4: Specifications

Topic 5: Audit, Approve and Maintain Suppliers

Module 3 examines the impact of ingredients, packages and suppliers in your innovation process and outlines the steps necessary to ensure consistency of supply and to protect your brand.

Assessment on Modules 1 to 3

You must score 80% or more to pass this assessment.

Topic 1: Introduction

Topic 2: Specify Requirements

Topic 3: Working with the Brand Agency

Module 5 explores what’s needed for successful brand agency interactions and outputs. It looks at what constitutes a positive consumer experience for label interactions and covers the information you provide to the brand agency such that they can design labels and artwork to fit the product concept and meet your expectations.

Topic 1: Specifications and Test Methods

Topic 2: Finalise Recipe

Topic 3: Consumer Validate Concept

Topic 4: Manufacturing/Technical Requirements and Scale Up

Topic 5: Shelf Life Studies

Topic 6: Operating Standards

Module 6 delves into technical and operating standards and explores the recipe, consumer validating your concept, specifications, test methods, manufacturing and technical requirements, scale up, manufacturing process instructions and shelf life studies.  These topics inform your operating standards, company policies and portfolio management process.

Topic 1: Retail Quality Monitoring

Topic 2: Innovation Scorecard

Topic 3: Innovation Process Manager Role

Topic 4: Innovation Process Implementation Toolkit

Module 7 introduces mechanisms to sustain performance. The topics explored are retail monitoring post launch, the innovation scorecard, the role of the innovation process manager and the tools needed for effective implementation of an innovation process.

Assessment on Modules 5 to 7

Module 9: Diploma in Innovation Management - Final Assessment

Learn about innovation processes and operational roadmaps in the food and beverage industry with this online course.

Diploma in Innovation Management for Food and Beverage Manufacturing

This free online innovation management for food and beverage manufacturing diploma course will help food and beverage manufacturing professionals who are continuously trying to come up with new ways to attract customers and get their items off shelves. With this course, you will learn to tackle challenges in the food innovation process, realise growth opportunities, increase the power of your brand, and much, much more!

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