Learning Outcomes

An Introduction to Successful Facilities Management

Managing Space Requirements and Space Planning

Managing Workplace Services

Managing Employees and Contractors

Lesson Summary

This module will introduce you to facilities management where you will learn about its purpose, role and career options therein. You will begin with understanding the management of space requirements and space planning. You will also learn about the management of workplace services, employees contractors and temporary and agency workers.

Leases, Purchasing and Vendor Management

Health and Safety at Work

Co-ordinating Maintenance and Repairs

In this module you will learn about some common types of occupancy arrangements and vendor management. Next, you will get an ​​overview of important legal and regulatory frameworks/bodies relating to health and safety at work in the UK and take a closer look at reducing accidents. Finally the module focuses on ​​system and equipment maintenance.

Facilities Management Project

Managing Costs and Business Continuity Planning

The Environment and Corporate Social Responsibility

The first topic in this module will focus on project management from a facilities perspective. Next, you will learn about managing costs and business continuity planning with some real life examples. Finally, you will get acquainted with the characteristics of a sustainable green business and learn about corporate social responsibility.

Course assessment

Master the key skills needed to embark upon a successful career as a facilities manager in this free online course.

Facilities Management

This online course is an excellent choice for individuals interested in the field of facilities management. This course will be helpful whether you are an existing facilities management professional or seek to explore this as a career option. Our ten thought-provoking and interactive topics will deliver all of the skills, knowledge and information you need to kick-start your learning and become an effective and highly skilled facilities manager.

Introduction to Facility Management

The Certified Facility Management Professional (CFM) Certification

Core Competencies of the CFM Exam

The CFM Exam

In this module, you will be introduced to the profession of facility management, the major duties of an FM professional, and the CFM professional certification. The eleven core competencies of the CFM certification are also explained in detail. Moreover, you will also learn about different types of FM certifications and their implications.

Fundamentals of the Certified Facility Manager (CFM) Exam. - Assessment

This free online course provides an overview of the Certified Facility Management (CFM) Professional examination.

Fundamentals of the Certified Facility Manager (CFM) Exam.

The Certified Facility Management exam (CFM) boosts the professional credibility of facility management professionals. In this brief course, we will give a brief overview of this certification program, the core competencies tested in this certification, and the method to pass the certification exam. The course also briefly touches on facility management and the responsibilities of a facility management professional.

Facility Planning and Design

Building Systems and Maintenance

Sustainability and Energy Management

Health, Safety, and Security

Financial Management and Leadership in Facility Management

In this module, you will study facility management, its history and the crucial roles facility managers play in modern organisations. You will also learn about facility planning and design, building systems and maintenance strategies. Also, we will explore some energy conservation techniques and effective leadership skills for facility managers.

Basics of Facility Management - Course Assessment

This free online course will teach you the essential skills and best practices to become a successful facility manager.

Basics of Facility Management

This course is designed for individuals interested in pursuing a career as a facility manager or those already working in the field who want to enhance their knowledge and skills. You will learn about facility planning and design, building systems and maintenance. We will also explore energy efficiency and conservation strategies, health and safety awareness, as well as financial management and leadership skills for facility managers. Enrol now!

What is Facilities Management All About?

The Origin and Growth of Facilities Management

Why is FM More Important Than Ever?

The Main Functions of Facilities Management

Facilities management is gaining worldwide recognition as a vital discipline that can support an organisation’s needs and core functions. In this module, you will learn about the origin of FM and understand its scope and importance. You will also explore hard and soft FM services.

Understanding Australian Building Codes and Standards

Government-Prescribed Environmental and Workplace Practices

Unveiling Industry Best Practices and Standards

Core Career Competencies and Successful Career Paths

Prioritising employee health and safety, green practices, and energy efficiency measures make it very important that facilities management strictly comply with prescribed rules and regulations. This module will inform you of relevant laws and industry best standards in Australia.

Effective Operations

Effective Maintenance

Optimising Maintenance Processes

In-House vs Outsourcing FM, Vendor Management

Sustainable Procurement

This module seeks to equip FM professionals with the knowledge and skills to effectively manage operations and maintenance to ensure the physical infrastructure remains in optimal condition. It will also help you develop a proactive and collaborative approach to outsourcing, and engage and manage external service providers.

Occupational Health and Amenities

Mental Health

Dangerous Goods and Hazardous Materials

Regulations and Compliance Obligations

Workplace Safety

Occupational health and safety management is a vital aspect of FM in Australia that ensures the well-being of occupants, employees, contractors, and visitors through compliance with relevant regulations. This module explains how coordinating and maintaining physical assets, infrastructure, and services leads to health and safety management in FM.

Mastering the Art of Connection

Strategies for Effective Communication With Diverse Audiences

Internal Communication - Pivotal Features and Strategies

External Communication Mechanisms

Effective Communication to Address Concerns and Assure Satisfaction

Effective FM communication in Australia embraces internal and external communication with stakeholders. This module explains how strong internal and external communication facilitates collaboration, problem-solving, compliance, and positive relationships, contributing to the success and sustainability of FM operations across Australia.

Diploma in Mastering Facilities Management in Australia - First Course Assessment

This assessment enables you to review your learning to determine your knowledge and understanding of the following modules: Facilities Management: An Overview; Regulations, Core Competencies, Emerging Trends; Operations, Maintenance, and Outsourcing; Occupational Health and Safety Management; Communication Techniques for the Workplace.

Green Building Practices in FM

Energy-Efficiency Initiatives, Retrofits, and Management

Water Conservation Principles and Initiatives

Waste Management

Environmental Sustainability Practices and Certifications

Environmental sustainability is a critical component of Australian FM. This module will help you learn about the various factors that contribute to environmental sustainability while ensuring the efficient and responsible operation of your facility.

Forewarned is Forearmed

Your Role During an Emergency

Key Elements of Effective Emergency Plans

Ensuring Business Continuity in the Face of Disruptions

Comply, Document, and Review

Behind every smoothly running office is an FM team orchestrating a symphony of preparedness and continuity. This module will help you understand your pivotal role in ensuring day-to-day operations can withstand disruptions. Your proactive involvement is essential in coordinating logistics and devising recovery strategies in partial loss scenarios.

Essential Services

Coordination of Office Moves and Relocation

Effective Collaboration and Supervision

People Management and Employee Well-Being

Diversity, Equity, and Inclusion (DEI)

Workplace services and people management are integral to Australian FM, offering tailored solutions to optimise functionality and impact. This module teaches you best practices for developing and supporting business management systems or providing integrated FM solutions that connect people, assets, data, and budgets.

Financial Management in FM

Financial Reporting

The Role of Technology in Modern FM

Objectives, Targets, and Performance Indicators

Smart financial management ensures optimal use of resources, while technology integration enhances productivity and competitiveness. Documentation guarantees transparency and compliance. This module will show you how this dynamic trio can form the backbone of your facility’s success, driving strategic decision-making and operational excellence.

Why Include Case Studies

Facilitating Modern Building Management

Transforming Workplace Wellness

Case studies play a crucial role in illustrating the strategic importance of key concepts in any field, and FM is no exception to the rule. This module will attempt to showcase how good FM practices, including customer satisfaction and creating a productive environment, are critical to organisational success.

Second Course Assessment

This assessment enables you to review your learning to determine your knowledge and understanding of the following modules: Environmental Sustainability, Workplace Services and People Management, Financial Management and Technology Integration, and Case Studies.

Diploma in Mastering Facilities Management in Australia - Course Assessment

This free online course covers the tools and services enabling streamlined, sustainable buildings and infrastructure.

Diploma in Mastering Facilities Management in Australia

Individuals who contribute to an organisation’s profits have a better chance of employment and promotion. Do you wish to get a clear insight into superior facilities management, leading to a forty-five per cent reduction in project costs and forty-one per cent lower absenteeism? This free course explores influential contributions to workplace experience, with particular reference to the Australian Facilities Management (FM) landscape.

Udemy Announces Layoffs Without Saying ‘Layoffs’

600+ Courses from Top Med Schools with Free Certificate & CME Credit

40+ Free Certificates from Wolfram U: Expand Your Computational Universe

Inside the Coursera-Udemy Deal: Three Bids, Two Years and a Rival Suitor

9 Best TensorFlow Courses for 2025

Where are UAE residential prices and rents heading in 2026?

New Year’s Day Brunch in Abu Dhabi 2026: Packages, Offers & More

Coursera’s New Deal with Google Could Cost the Company Millions

12 Best Data Science Courses for 2025

Black Friday 2024: 50+ Online Learning Deals

Coursera Q1 2026: Platform Fee Raises Consumer Margins to a Multi-Year High, Enterprise Customers Slip