Learning Outcomes

The Need of Business Continuity Management System (BCMS)

Important Terminology in ISO 22301:2019

Importance of Business Continuity - Post CoVID-19 Pandemic

Publication of ISO 22301:2019

Lesson Summary

This module provides a brief overview of the business continuity (BC) with its business case and justification. It also presents some important discussions on its some recognized standards on this subject. The module also covers important terminologies of business continuity as explained in ISO 22301. Learners will also learn important aspects of BC during CoVID-19. Then the module discusses publication of the new standard in detail along with important changes.

Leadership and Organizational Context

Planning Activities in a BCMS

Operations Management for BCMS

This module provides a detailed overview on the requirements of ISO 22301:2019 which are audit-able. This module covers these requirements from Clause - 4 which is Context of the Organization, Clause - 5 which is Leadership, Clause - 6 which is Planning, Clause - 7 which is Support, and lastly Clause - 8 which is the most important clause of the standard in terms of Operations of BCMS and its technical details.

Performance Evaluation for the BCMS

Improvement in BCMS

Overall Documentation for BCMS

This module provides a detailed overview of the requirements within the remaining clauses. This module covers the Clause - 9, which is Measurement, Monitoring, Analysis and Evaluation and Clause -10, which is Improvement. Then it also discusses the mandatory and essential documents if companies are going to comply with ISO 22301:2019 standard.

ISO 22301:2019 - Essentials of Business Continuity Management Systems (BCMS) - Assessment

In this free online course learn about the essential components of business continuity management systems.

ISO 22301:2019 - Essentials of Business Continuity Management Systems (BCMS)

This course on ISO 22301 explains the latest standard in business continuity management systems (BCMS). You will be introduced to the context of BCMS, and the business case for BCMS. You will also learn about other standards on business continuity (BC), the terminology used in BCMS, the requirements in ISO 22301:2019 and a brief guide on how to implement those requirements. Start learning about business continuity management systems today.

Getting Started

Introduction to Scrum Practices

Overview of Scrum

Introduction to Core Principles in Scrum

Introduction to Core Scrum Processes

Key Scrum Aspects

Introduction to Scrum - Assessment

In this module, you will be introduced to the importance of Scrum or Agile practices when making organizational decisions. You will also be introduced to the core principles and concepts in Scrum.

Core Aspects of Scrum

Core Roles in Scrum

Business Justification in Scrum

Scrum Master and Quality

Changes in Scrum

Risk Management in Scrum

Summary of Core Scrum Aspects

Scrum Aspects - Assessment

This module introduces the roles of the Scrum Master in ensuring appropriate alignment of tasks when facilitating a Scrum team. The module also introduces the concept of business justification when commencing a project.

Introduction to Meetings in Scrum

Project Vision Meeting in Scrum

Requirements for Meeting in Scrum

Planning Sprint Meetings

Daily Standup Meetings

Ending a Sprint in Scrum

Retrospect on Sprint Meetings

Release Planning Meetings

Summary of Scrum Meetings

Meetings in Scrum - Assessment

This module introduces you to some of the activities that take place in Scrum meetings and the duties of the Scrum Master in coordinating the meetings. The module also introduces you to the tools used in facilitating successful Scrum meetings.

Introduction to Facilitating Projects in Scrum

Scrum Artefacts

Activities During Sprint

Using Scrum in Large Projects

Summary of Facilitating Projects in Scrum

Facilitating Projects in Scrum - Assessment

In this module, you will be introduced to how the Scrum Master helps in facilitating the project deliverables and project timelines. You will learn about the various activities that occur during the sprint. You will also be introduced to the use of Scrum in large scale projects.

Scrum Master Training - Assessment

This free online course lays out the roles and responsibilities of a Scrum master in facilitating a successful project.

Scrum Master Training

This course on Scrum master training has been designed to teach you about Agile project management. While completing this course, you will be taken through the responsibilities of a Scrum master in ensuring the completion of a project. By the end, you will become familiar with industry best practices needed to become successful as a certified Scrum master.

How Good Teams Communicate

Motivate Your Team to Succeed By Coaching

Care for Your Team’s Personal and Professional Welfare

How to Avoid Micromanaging

Creating a Culture of Advancement

Building Trust in Your Workplace

This module presents the importance and know-how of effectively managing employees. It highlights the value of good communication, coaching, and taking a personal interest in team members. You will also learn the dangers of micromanaging employees as well as the essence and strategies of building trust in the workplace.

Employee Management for Business Managers - Course Assessment

Get the best out of those around you with the employee management strategies provided in this free online course.

Employee Management for Business Managers

Are you a business manager and want to improve the work culture of your team members? Could your business boost its productivity by developing the skills and attitudes of its employees? The leadership skills and communication strategies provided by this course help you to manage workers more effectively. The techniques taught in this management training course can create a healthy work culture that increases your company's growth.

About Internal Governance

Establishing Governance

Owners and Managers

3 units of interactive presentations: About Internal Governance; Establishing Governance; Owners and Managers. This module includes learning outcomes and lesson summary units.

About External Governance

Government Regulations

Close Stakeholders

3 units of interactive presentations: About External Governance; Government Regulations; Close Stakeholders. This module includes learning outcomes and lesson summary units.

Organizational Resemblance

Professional & Trade Organizations

Watchdog Organizations

Public Scrutiny

4 units of interactive presentations: Organizational Resemblance; Professional & Trade Organizations; Watchdog Organizations; Public Scrutiny. This module includes learning outcomes and lesson summary units.

Corporate Governance: End of Course Assessment

Learn more about the internal and external factors of an organization's corporate governance, with this online course.

Corporate Governance

This free online Corporate Governance course teaches you about how various forces govern an organization's behaviour. In this course you will learn about how the goals of an organization, and the means of achieving those goals are decided upon, and by whom. You will also learn about external governance, government regulations, and more. Start this free online course today to learn about the factors governing corporate behaviour.

Understanding Emotional Intelligence

Building Self-Awareness and Self-Regulation

Enhancing Social Awareness and Relationship Management

Applying Emotional Intelligence in Leadership

Emotional intelligence is a key driver of effective leadership, enabling leaders to connect with their teams, navigate challenges, and inspire success. This module offers a deep dive into the pivotal role of emotional intelligence in achieving leadership excellence, exploring its components, benefits, and strategies for its cultivation.

Emotional Intelligence for Effective Leadership - Course Assessment

Learn to utilise the power of emotional intelligence to become a more successful leader in this free online course

Emotional Intelligence for Effective Leadership

Emotional intelligence is a key attribute that sets exceptional leaders apart. This course explores the transformative impact of emotional intelligence in leadership, covering its core components—self-awareness, self-regulation, social awareness, and relationship management. It also examines how emotional intelligence influences communication, collaboration, conflict resolution, and decision-making within organisational dynamics.

The Standardization Practices for Asset Management

Important Terms Concerning Asset Management

Organizational Context, Leadership, and Planning

Organizational Support and Operational Requirements

Performance Assessment, Improvement, and Preventive Actions

This module explains the requirements of ISO 550001 for implementing a viable and fully functional asset management system for organizations. Moreover, it also gives you a brief historical overview of the standardization of asset management practices. Furthermore, it will also familiarize you with typical terms regarding an asset management system.

ISO 55001 - Fundamentals of the Asset Management System - Assessment

Discover the detailed explanations of the requirements of ISO 55001 - Asset Management System in this free online course

ISO 55001 - Fundamentals of the Asset Management System

By enrolling in this brief course,  students will learn to analyze and understand the requirements of ISO 55001. This is an international standard developed to help understand the key concepts regarding asset management system implementation within organizations. Not only will students learn about the requirements of this standard, but they will also learn about its four fundamental concepts and the contents of viable Asset Management Systems.

The Background

Developing an Anti-Harassment Policy

Policies in the Workplace

Proper Procedure in the Workplace

False Allegations

Other Options

Sexual Harassment

Mediation

Conflict Resolution

The Aftermath

Wrapping Up

In this module, Workplace Harassment, students will learn about harassing behaviors and how to manage them in the workplace. Students will learn about developing an anti-harassment policy and proper procedures in the workplace. The module will then cover fake allegations. Students will learn about sexual harassment.

Introduction to Conflict Resolution

Styles with TKI

Creating an Effective Atmosphere

Creating a Mutual Understanding

Focusing on Individual and Shared Needs

Getting to the Root Cause

Generating Options

Building a Solution

The Short Version of the Process

Additional Tools

In this module, Conflict Resolution, students will learn about resolving workplace disputes. Students will learn about styles with TKI. The module explains how to create an effective atmosphere and a mutual understanding. Students will learn about getting to the root cause and generating options and building solutions.

Introduction

Work Etiquette

Costs and Rewards

Getting to the Cause

Communication

Negotiation

Identifying your Need

Writing a Civility Policy

Implementing the Policy

In this module, Civility in the Workplace, students will learn about work etiquette. Students will also learn about cost and rewards and conflict resolution. The module will go into getting to the cause. Students will then learn about communication and negotiation. You will learn to identify the need. Finally students will learn about writ

Conflict Resolution in the Workplace - Assessment

Learn Conflict Resolution in the Workplace with this free online course.

Conflict Resolution in the Workplace

This free online course Conflict Resolution in the workplace teaches students about setting workplace policies for conflict resolution and workplace civility. Students will learn about workplace harassment. They will then learn about conflict resolution. The course wraps up with a lesson on civility in the workplace. "So, why wait? Start this course today and learn about conflict resolution in the workplace.

Introduction to Fraud Prevention

Creating an Anti-Fraud Culture

Fraud Risk Management

Managing Bribery

Appendices with Sample Policies

In this module, you will learn about fraud, the common types of business fraud, and the personality types of people who commit fraud to see the early warning signs and take action. Discover the steps required to guard against fraud and how to set clear anti-fraud policies and procedures.

How to Prevent Fraud in Business - Course Assessment

Study effective fraud prevention strategies in business, and anti-fraud culture and policies in this free online course.

How to Prevent Fraud in Business

Fraud is the use of deception to make a personal gain for oneself or create a loss for another. This free online risk management certification will teach you how to set clear anti-fraud policies and procedures as well as the steps required to guard against fraud. Discover common types of business fraud, the personality types of people who tend to commit business fraud as well as the early warning signs in order to mitigate business risk.

Understanding Behaviour

The Importance of Good Behaviour

Communication and Perspective

Responding to Conflict

Communication and Behaviour - Learning Summary

In this module, we will talk about the importance of communication and dealing with difficult behaviour in the workplace. We will also look at different communication styles and how they affect conflict in the workplace. In addition to this, you will learn about different approaches to ending and resolving conflict in an organization.

Aggression in Others

Managing Emotions

Improving Workplace Relationships

Personal Development

In this module, you will learn how to be assertive and communicate your needs without aggression. We will explore different strategies for dealing with emotions that will make you feel good. You will also learn how to improve your relationships at work and set realistic personal development goals to improve your conflict management skills.

Dealing With Workplace Conflict - Course Assessment

Learn how to avoid and reduce hostility in the workplace in this free online conflict management and resolution course.

Dealing With Workplace Conflict

Conflict can reduce productivity or create a hostile work environment if left unmanaged. However, smart conflict management can use disagreement to strengthen working relationships and improve processes. This conflict management course provides the training you need to turn negative workplace encounters into opportunities for growth. We analyse the key issues that drive conflict by applying the latest scientific research to the workplace.

Management Principles and Theories

Leadership Theories and Models

Leadership Styles

Lead Through Communication

Finance Management

Operations Management

Marketing Management

This module is about equipping individuals with the essential skills and knowledge to effectively lead and manage teams in a professional setting. You will also gain insights into team dynamics, motivation techniques, and how to foster a positive work culture.

Unlock Your MBA Potential: Leadership and Management Mastery - Course Assessment

Unlock MBA success and master key leadership and management fundamentals with this free online course.

Unlock Your MBA Potential: Leadership and Management Mastery

Explore critical leadership and management principles across diverse organisational landscapes. From communication to strategic planning, delve into decision-making, conflict resolution, team dynamics, and ethical leadership. Designed to empower students in leading and managing teams, projects, and corporate initiatives with confidence and efficacy.  By the end of this course, you are able to apply these skills in real-world situations.

What is ISO 22301?

Benefits of ISO 22301

Some Issues With ISO 22301

This module specifies the requirements for a management system to protect against disruptive incidents and reduce their likelihood. It shows how the ISO 22301 standard can help with businesses meet legal requirements.
Also, you will discover the benefits of applying ISO 22301.

Implementation of ISO 22301

Business Impact Analysis

Effectiveness of Your Business Continuity Management System

This module specifies what needs to be done to prevent disruptive incidents and then outlines how to recover in the shortest time possible through risk mitigation & risk treatment. It will also cover the steps for implementing the ISO 22301 standard and how to conduct a business impact analysis.

ISO 22301 - The Fundamentals of Business Continuity & Resilience! - Course Assessment

Learn about ISO 22301, the international standard for Business Continuity Management (BCM), in this free online course.

ISO 22301 - The Fundamentals of Business Continuity & Resilience

This business management course explains how to implement ISO 22301 to ensure the continuity and resilience of your enterprise. We show you how to apply a business continuity management system. We also cover business impact analysis to help you anticipate events that affect your business operations. This course provides the leadership skills required to avoid future business disruptions to maintain performance and customer satisfaction.

Leadership and the Importance of Training

Workplace Culture and Employee Management

Effective Leadership Skills

In this module, you will be introduced to the skills and qualities that all great leaders possess. You will learn to manage teams and ensure they are headed in the right direction. You will also understand the importance of creating a healthy work culture and training staff to equip them for their job.

Leadership Skills Training—Become a Successful Leader - Course Assessment

Explore leadership, the value of training, and the essential skills that define great leaders in this free online course

Leadership Skills Training—Become a Successful Leader

The debate on whether great leaders are born or made highlights the undeniable impact of leadership on personal and organizational growth. This course delves into the importance of training and why prioritizing employee development is essential for every leader. Discover the critical skills that define successful leadership and embark on a meaningful journey toward becoming an exceptional leader. Enroll today to take the first step.

Different Types of Risk

Risk Appetites and Attitudes

The purpose of risk management is the creation and protection of value. It improves performance, encourages innovation, and supports achievement of objectives. The principles outlined in this module provide guidance on the characteristics of effective and efficient risk management, communicating its value and explaining its intention and purpose.

Learn the global standards of risk management as codified by the ISO in this free online business management course.

ISO 31000 - The Fundamentals of Enterprise Risk Management

This course is an invaluable opportunity to gain insight into applying ISO 31000. The knowledge gained will help you ensure your company’s risks are kept at an acceptable level. Additionally, the course will cover the different types of enterprise risks and help you understand the ISO 31000 framework. You will learn the different risk assessments, risk communication, risk monitoring, and risk treatment techniques as well.